The Division Operations Manager I in partnership with their Sr Division Operations Manager guides branch management in providing sales and service excellence, and operational integrity. The incumbent acts as an Agent of Change in the transformation of retail branches according to Valley's Strategic Plan. Advocates new and updated initiatives, product offerings and service

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

Under the supervision of the Treasury Management Excellence Center Manager, the Treasury Management Service Excellence Specialist will assist front line associates with operations affecting Commercial/Treasury customers. 40 Responsibilities include, but are not limited to Act as the day to day client contact for services relating to Treasury Products. Onboard and train com

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

The Private Bank Associate I enhance the client experience by servicing high net worth clients and providing transactional and administrative support to Private Bankers. The role is responsible for managing the processes and procedures associated with client onboarding, general account maintenance, transactions and inquiries, with exceptional client service. 40 hours a wee

The Process Research Specialist will assist with vendor integrations, as well as implementation of new products and services; will research complex customer inquiries. 40 Responsibilities include but are not limited to Assist in resolving complex customer service issues that require additional research and communication with other departments in the bank; follow through to

include but are not limited to Follow bank established guidelines regarding customer service and deliver an exceptional customer experience in accordance with Valley's mission statement. Manage all customer issues while maintaining the highest level of professionalism, provide thoughtful prompt resolution with empathy, poise a consistent voice with the on going goal of est

As a Banking Service Professional, the Senior Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank pr

The Client Experience Specialist will be responsible for providing exceptional service for internal and external clients based on assigned market vertical. They are the lead point of contact for the client and relationship manager. They will work with their assigned commercial servicing team to ensure the client journey is successful from prospect, to onboarding, to servic

include but are not limited to Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources. Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, atto

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

As a Banking Service Professional, the Personal Banker will provide effective support of sales and service activities within the banking office, developing new business by educating existing and potential clients and exemplifying Valley's quality service standards. Provides a variety of banking solutions by analyzing needs, recommending solutions and selling bank products

The Lending Assistant will assist with loan documentation, processing, closing and monitoring while providing quality service and diplomacy to customer relationships. 40 Responsibilities include, but are not limited to Assist Lenders in procuring documentation and information essential to loan application processing and ongoing portfolio management. Review approval for acc

The AML Investigator will research, analyze, and investigate consumer/commercial account behavior for potential money laundering or terrorist financing related suspicious activity in accordance with Bank policies and procedures. 40 Responsibilities include but are not limited to Review and analyze alerts generated by the Bank's electronic monitoring software to make a dete